tmc
New Member
Thanks. I went ahead and ordered one. We'll see how long it takes to ship.
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Good luck working with them.Curious if you got your manual? I placed an order today and will report back when it comes here to US
Happy to report that I did. Ordered July 1, received July 14. So they apparently really did have some in stock, at least this time.Curious if you got your manual? I placed an order today and will report back when it comes here to US
Maybe that will help repair their reputation which has been sullied a bit lately. I myself never had a problem ordering Helm manuals and I ordered a lot of them when I worked in a Honda dealership 5 years ago.Happy to report that I did. Ordered July 1, received July 14. So they apparently really did have some in stock, at least this time.
HELM is a monopoly and they conduct business as such.I managed to get some more info from Helm on this because they did take a while to ship out my manual then FedEx lost it when they were supposed to hand it off to USPS for final delivery ("FedEx Smartpost" service). Helm says "in stock" but these are POD or print on demand according the the rep that I spoke with and the screenshot of her screen that she sent me. The rep said she always tells customers 4-6 weeks wait time for POD manuals. Probably saves them not storing stacks of manuals that may never sell if they can simply print and bind them only when they are ordered. They were responsive regarding the lost shipment and sent me a replacement at no cost. Two months later, FedEx found the original package and delivered it. I contacted Helm to send it back and they said to just keep it. So two 2021 NC750X/DCT manuals for the price of one. I guess I can have one to grease up and keep a clean copy inside for preview and prep.
I will never give them a penny.HELM is a monopoly and they conduct business as such.