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KLIM Airbag Vest Runs on Questionable Subscription Policy

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Despite the diversity of the moto industry, the one thing that unities the industry is a unified concern for road safety.

Klim, a motorcycle gear and apparel company, struck gold when they revealed their Ai-1 airbag vest to the masses. However, the release turned sour when buyers highlighted a questionable feature of the vest that is as of yet unprecedented in the world of moto-safety.

Given that the vest is up to grab at the exorbitant price of $400 a unit – with an additional payment for upkeep of the ‘In&Box detection module’ – Klim has provided two payment methods to the customer.

According to a report from Vice, the first method is to buy the vest outright. You pay the one-time $400 fee (plus taxes and shipping), download the app, and pay an additional $400 for the sensor module and call it a day. The second involves purchasing the airbag and then submitting it to a payment method that works very similar to a membership, offering an annual ($120) or monthly ($12) payment option to the client for ease of mind.

model wearing Klim Ai1 airvest


While Klim created the subscription payments to lower the financial barrier for the client, buyers soon realized that a lack of payment to Klim resulted in the deactivation of their vest’s sensors, rendering it useless in the event of an accident. Klim has since put to rest the worst of the rumors, stating on their website the warnings the user will receive prior to the vest’s deactivation.

“In&motion (the sensor module and connected app) will reach out with a 30-day warning prior to your payment method expiration. After expiration or missed/forgotten payment, In&motion gives you a 30-day grace period during which the airbag functions completely the same. You will receive notifications about the missed payment. After the 30-day grace period, the airbag will stop detecting crashes until payment is resumed. You will not be able to turn on your airbag vest into ride-ready status after the 30-day grace period, so you won’t unknowingly ride with a non-functioning vest unless you choose to ignore the LED indicators warning that it isn’t active.”

front view of Klim Ai1 airvest


Buyers of the vest who subscribe to the monthly or annual payments do receive an additional perk. Should they decide to keep the vest, they will qualify for a new vest every 3 years, as long as subscriptions are paid with reasonable regularity.

In a world where machines are evolving almost faster than their environment, it’s not a little unsettling to realize that the golden age of efficiency may also sport a monopoly on safety over a missed payment or software update.



The post KLIM Airbag Vest Runs on Questionable Subscription Policy appeared first on webBikeWorld.

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The VICE article is full of outright lies. Much of them were debunked on various moto websites.

But I'm not sure why anyone would consider a "subscription" to be a questionable tactic. Klim offers multiple options. The subscription system is just one of them. And if you don't pay the bill, they send you notices and then cut you off after 30 days.

But if you buy a subscription for a phone service you have to pay for it for it to work? Would it work if you stopped paying your phone bill? Same with gas/electric for your home, stop paying and they cut you off. Ditto with cable TV. Insurance for your car, pretty much the same, don't pay the bills and the insurance is terminated.
 
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