I ordered from AdventureMotoStuff all the stuff I would need to mount Givi top box and the PLX side cases.
When I went to bolt everything together, I ran into a problem: the topbox mount plate which they suggested would not fit the arms to which it was supposed to fasten. I gave Chad a call and we went over the installation instructions, thinking I might have missed something. He looked at his online instruction book while I read my paper copy.
Sure enough; I had bolted the saddlebag racks to the outside rather than inside of the mount "ears" which slip under the passenger handrails. Once that was reversed, the "wrong part" suddenly became the "correct part." Chad was very calm and positive, and seemed genuinely glad to be able to help.
I will buy from these people again.
Pete, in GA