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Thread: Broke my CARDO Palktalk Slim headset

  1. #11
    Member ScottHump's Avatar
    Bike: 2018 NC750X DCT
    Join Date
    Oct 2018
    SF Bay Area, CA United States
    Quote Originally Posted by melensdad View Post
    Shipped back the broken Cardo Packtalk Slim.

    Emailed Cardo a photo of the USPS receipt. Wrote them a polite note and included the USPS tracking number.

    Basically sent them everything that they asked for and packed it all nicely in bubble wrap.

    Now I hold my breath and wait for a reply? Or wait for a shipment of a replacement? I'm actually very hopeful that they will replace my unit before I leave for a trip at the end of next week.

    I do have "plan B" in place in case Cardo fails. Amazon already delivered a NOS unit that is compatible with the dynamic mesh system. Ordered it yesterday, delivered today. Got to love Amazon for their efficiency. I did decide that if Cardo does come through with a replacement that I will return this unit to Amazon and save the $157 (plus tax and shipping) that it cost me to buy.

    I wonder if Cardo would have responded so quickly if I did not post my problem on Facebook? In any case, with luck their customer service will take care of this quickly and efficiently.
    Man, that's great news. I hope it works out and they get that issue resolved permanently. I'm seriously thinking about getting one and really prefer the Cardo but this kind of thing is a concern. Let us know how the replacement goes, and have a safe trip.

  2. #12
    Senior Member melensdad's Avatar
    Bike: 2016 NC700x DCT + 2018 NC750x DCT
    Join Date
    Sep 2018
    Chicagoland (NW Indiana) USA
    When it’s not broken it’s grest

    Audio is good
    Voice control is good
    Fits in the Frunk if your helmet fits

    Hoping this works out
    Last edited by melensdad; 10th July 2019 at 08:21.

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