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Thread: DCT Clutch Calibration

  1. #61
    Senior Member rmezei's Avatar
    Bike: 2017 Honda NC750X DCT
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    and if they cannot and you complain through Honda then I believe you will see results because they sure jumped on my issue when I complained almost as if they can lose their certification if there are unresolved cases - this is a wild assumption but as I said, I saw results immediately.

  2. #62
    Senior Member
    Bike: Honda NC700X DCT Red
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    Update #4: Dealer picked up the bike from my house. I am told repair will be expedited.

  3. #63
    Senior Member
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    Update #5: Dealer called and said it could be the oil... I really don't think so. I did the oil change at 3,800 mi and used recommended Honda NG4 10W-30SJ oil and oem filters. That is well within the recommended maintenance schedule which calls for oil/filter changes every 8K. Bike now has 6,290 mi.

  4. #64
    Super Moderator
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    Oh boy..........this does not sound good. It’s not the oil !!

    Sounds a lot more like the shifter pin is loose.
    Ask the dealer to call Honda for technical assistance. The shifter pin is a known issue.........your bike has all the symptoms.

  5. #65
    Super Moderator DCT Clutch Calibration 670cc's Avatar
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    Quote Originally Posted by telecam View Post
    Update #5: Dealer called and said it could be the oil... I really don't think so. I did the oil change at 3,800 mi and used recommended Honda NG4 10W-30SJ oil and oem filters. That is well within the recommended maintenance schedule which calls for oil/filter changes every 8K. Bike now has 6,290 mi.
    Bwahahaha! “Could be the oil.” LOL!

    This dealer sounds incapable of troubleshooting complex problems.

    Dealer: “Let’s see, it has gas, it has oil, the battery is new. Geez, I don’t know, . . . maybe we could ask Honda “
    Greg
    GWRRA Member
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    NanCyX . . . . . . . . . . The 250

  6. #66
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    Quote Originally Posted by 670cc View Post
    Itís quite common for a service tech to use a common remedy (easy way out) at first pass, because most of the time they will be right, anyway. What happens next at this dealer, now that the easy stuff is ruled out, will test their mettle. If no positive results are achieved on the second try, then contact Honda or a different dealer.

    I realize the following is probably not a very helpful comment to the person with the DCT problem, and I realize also that people in general have many different skills and talents, mechanics possibly not being one of them. Or maybe they donít have the time or place to do the work. All fine. But, THIS situation is why I learn all I can about the machine, buy the service manual, and do all my own service work. If I had to rely on someone else to fix my motorcycles, Iíd get so frustrated Iíd go find a different hobby.
    And a much bigger wallet would be needed to pull much dinero from and hand it to the dealer.

    Sent from my SM-G920V using Tapatalk

  7. #67
    Senior Member
    Bike: Honda NC700X DCT Red
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    Update #5: Dealer emailed today saying bike was fixed and mechanic will call me between 10A and 10:30A to discussed his findings. He did... On the first test ride they took, bike worked fine. Then, one of his co-workers rode it and experienced the shifting problem. He explained that the DCT reset may not have gone through correctly after they changed the battery. They reset the DCT a couple times (DD-N-D-N...), he said he rode the bike 30 minutes and gave it ample time to warm up and that everything worked fine. I picked it up, paid an additional $180 for trouble shooting (to be fair, they did not charge me for towing the bike back to their shop from my home....). Rode 6 miles, about 15 minutes and shifting issue came up again. Shifting got stuck on whatever gear I was when it happened (2 or 3), no up or downshifting possible in any mode (S, D or manual), dash flashing instead of gear number in LCD shifting indicator. Rode back to shop on the same gear at 25mph. They are refunding the last repair charge, changing oil and filter tomorrow and calling Honda tech to get help. I also file a case with Honda customer support. TBC.

  8. #68
    Super Moderator DCT Clutch Calibration 670cc's Avatar
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    Whisper in the dealer’s ear, “shifter pin, shifter pin, shifter pin . . . “
    Greg
    GWRRA Member
    AMA Life Member
    "230,000 Mile Club"

    NanCyX . . . . . . . . . . The 250

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