I'm lucky enough to live about 3 hours south of his shop in Redding, CA so I was able to do a ride-in and have it made while I waited. Most of his stuff is all done through the mail. I was there in June and he was booked through August. He does it all himself. Some people will send it back and ask for a modification, and he's totally cool about doing that. Dude knows what he's doing. If you do reach out to him, I would call him directly, rather than contact him via the website.